Contact information

We’re Here to Help

Have a question about your order, sizing, or which RoomyWalk shoe is right for you? Our customer care team is always here to assist you.

Fill out the form below or reach out to us via email, and we will get back to you within 24–48 hours (Monday to Friday).

✉️ Email Us

• Email: cs@roomywalk.com

• Address: Room D207, Block A, Bairuida Building, Banxuegang Avenue, Vanke City Community, Bantian Subdistrict, Longgang District, Shenzhen Provice, China

🕒 Customer Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM (GMT)

• Saturday – Sunday: Closed (messages sent over the weekend will be handled on Monday)